Cold shower in your CBD apartment before work? We carry out hot water repairs in Brisbane City apartments, offices and shops on the same day, and replace a failed unit that day too.
Upfront on price, local and trusted, so there are no surprises. Electric, gas, heat pump and continuous-flow systems.
Lewis and the team repair and replace the hot water systems inside CBD apartments, office kitchenettes and shop tenancies on the same day, from the river end of the grid up towards Wickham Terrace. Gas, electric, heat pump and continuous-flow work is all set out on our Brisbane hot water page.
Electric Storage
Apartment-cupboard tanks and small under-bench heaters, including Rheem, with failed elements, thermostats or leaks.
Gas & Continuous Flow
Continuous-flow units such as Rinnai showing fault codes or failing to fire. Gas work is handled by our licensed gas fitters.
Heat Pump
Heat pump units that heat slowly, trip power or make unusual noise.
A wall-mounted Rinnai Infinity continuous-flow gas system, which heats water on demand instead of storing it in a tank
Signs Your Hot Water System Needs Repair
Signs the system in your apartment or tenancy has a fault:
No hot water from any tap
Water that stays lukewarm
Water leaking from the cupboard
A relief valve that won’t stop running
A fault code on the continuous-flow unit
Brown or cloudy hot water
The power tripping when the heater runs
If every apartment on your floor has lost hot water, the building may have a central plant, and the building manager needs to know first.
We test the system, then give you an upfront price for the option that makes sense.
Repair when
A thermostat, element or valve has failed
The tank or unit is otherwise sound
Replace when
The tank is leaking into the cupboard
The unit is old and the fault is expensive
Same-Day Replacement for CBD Apartments
When a unit can’t be repaired, we install its replacement on the same day.
City towers come with lift bookings, loading-dock rules and tight cupboards. We check those with you or the building manager first, so the quote covers the whole job.
Old system removed, where included in your quote
New system installed and tested
Every valve, including the tempering valve, included in the replacement price
Gas compliance paperwork for gas installs
Upfront price before work starts
Interest-free finance is available on hot water system replacements.
A storage system set on a concrete plinth at ground level
Hot Water in the CBD
Built in the apartment boom. The apartment boom since 2001 has added thousands of CBD apartments, and by 2021 about 99% of occupied dwellings were flats or apartments. If the units in a tower were all fitted out at the same time, their systems may reach the end of their life around the same time.
Small households. Households averaged 1.8 people at the 2021 Census, about 81% of homes had one or two bedrooms and 43% of households were one person living alone. A one-person apartment rarely needs a big system, so we size the replacement to the home.
Renters, agents and overseas students. About two in three CBD homes were rented in 2021, many of them by overseas students. We give the managing agent our findings and an upfront price, and coordinate access with the tenant and the building.
A CBD Hot Water Job, Step by Step
1. Access
We confirm parking, lifts and access with you or the building, then test the system.
2. Price
The owner, agent or tenant who is paying approves an upfront price.
3. Fix
We repair or replace, check for leaks and confirm the water temperature.
No Hot Water? While You Wait
If water is leaking, close the isolation valve to the system if you can reach it safely.
Report any leak that could reach the floor below to the building manager.
If you smell gas, turn the unit off if it’s safe to do so and leave the area.
Lewis was quick, professional and fairly priced. Installed a new water heater with a clean and tidy finish. Highly recommend Brisbane City Plumbing and Gas
Lewis Burrows1 month ago
Lewis helped us out with a blocked drain in Bardon. Very helpful very responsive. Can’t think the boys at Brisbane City plumbing and gas enough.
Daniel Ehmer1 month ago
Lois and his team come help me with a blocked drain at Ascot. The boys are really helpful and Resolve the problem straight away can’t think the guys enough!
Catherine Fien1 month ago
Lewis install my diswasher and did a fantastic job!
