Toilet blocked, sink draining slowly or water coming up through a floor waste?
Brisbane City Plumbing & Gas clears blocked drains in Hendra, including sewer,
stormwater, toilet and kitchen drains, from our yard in Chermside.
Whether it is a blocked toilet, a sewer drain backing up or a stormwater drain overflowing in the rain, our team handles drain unblocking in Hendra for houses, townhouses, units and commercial premises. Lewis and the team also work with landlords, property managers and body corporates. For more detail on our equipment and process, see our blocked drain services across Brisbane.
Blocked Toilets & Sewer Drains
A toilet that keeps blocking, gurgles or backs up into the shower or floor waste usually points to a blockage in the sewer drain rather than the toilet itself. We find where the blockage is and clear the line, so the problem is fixed at the source.
Kitchen, Laundry & Bathroom Drains
Grease and food scraps in kitchen pipes, and hair and soap build-up in showers and basins, slowly narrow the pipe until water stops draining. We clear slow and blocked sinks, showers, basins, baths and laundry tubs.
Blocked Stormwater Drains
When downpipes overflow or water pools around the house during rain, the stormwater drain may be choked with leaves, silt or roots. We clear blocked stormwater drains on your property so rainwater can get away from the house.
Tree Roots & Damaged Pipes
Roots can get into sewer and stormwater pipes through cracked or loose joints and cause repeat blockages. Where a pipe is cracked, collapsed or out of line, we show you the problem and carry out the drain repair once you approve the price.
Signs You Have a Blocked Drain
Most blocked drains give some warning before they overflow. Call a plumber if you notice:
Sinks, showers or baths draining slowly
Gurgling from the toilet, shower or basin when other fixtures are used
A blocked toilet, or one that rises close to the rim when flushed
Sewer smells inside the house or around outside drains
Water or wastewater coming up through floor wastes, or an outside drain overflowing
The same drain blocking again soon after it was cleared
If wastewater is coming up inside or overflowing outside, stop using the toilets, showers and taps that drain to that line and call us on 0435 878 512.
Why Drains Can Block in Hendra Homes and Businesses
Hendra is a mostly residential suburb. In the 2021 Census, about 80% of occupied homes were separate houses, with the rest mainly townhouses and units, and there is an industrial precinct in the north-east of the suburb. Each of these property types can have its own drainage problems.
Older homes and pipework. Hendra was largely built up by the early post-war years, and some homes go back to the 1800s, including heritage-listed residences. Underground pipes that have been in the ground for decades can develop cracked or shifted joints, which makes them more likely to catch debris or let roots in.
Established trees. Where a property has established trees or large gardens, roots looking for water can find their way into sewer and stormwater pipes, which is a common cause of blockages that keep coming back.
Townhouses, units and businesses. In townhouse and unit complexes, several dwellings can share one drainage line, so a single blockage may affect more than one home. Businesses in the industrial area and along Nudgee Road may have drains that carry heavier use or commercial waste, and those can need regular attention. Our commercial plumbing service covers business premises.
We also clear blocked drains in neighbouring Clayfield and across Brisbane’s north side from our Chermside yard.
How We Find, Clear and Check Your Drain
1. Find the Cause
We check the affected fixtures and drain access points. For recurring or hard-to-find blockages, a CCTV drain camera shows what is inside the pipe, such as roots, grease, a foreign object or a broken section.
2. Clear the Drain
Depending on what is causing the blockage, we clear the line with drain-clearing equipment or high-pressure water jetting, which cuts through grease, silt and root growth and flushes the debris away.
3. Check and Repair
Once the drain is clear, we check that it is flowing properly. If the camera shows damaged pipework, we explain the repair options and give you an upfront price before any repair work starts.
Our team running a CCTV camera through a drain to find the cause of a blockage
What to Do Before the Plumber Arrives
Stop using the toilets, sinks and showers that are draining slowly or backing up.
Don’t keep flushing a blocked toilet. Each flush can push water over the rim.
Avoid chemical drain cleaners. They won’t clear tree roots or solid objects, and caustic products can be hazardous if the drain backs up.
Find your overflow relief gully if you can. It’s the small grated drain outside, usually close to the house. Keep the grate clear, and tell us if it is overflowing.
Keep children and pets away from any wastewater, and move valuables clear of floor wastes.
If you rent, let your property manager know. We can work with them directly.
Who is responsible for a blocked sewer drain in Hendra?
The property owner is responsible for the private sewer pipes on their property, up to the point where they connect to the Urban Utilities sewer. Blockages in Urban Utilities’ pipes beyond that point are theirs to fix, and you can report them on 13 23 64. If you aren’t sure which side the blockage is on, we can inspect the drain and tell you.
Why does my drain keep blocking?
Drains that keep blocking usually have an underlying cause, such as tree roots in the pipe, grease build-up, wet wipes, or a cracked or sagging section that catches waste. A CCTV drain inspection shows what is going on inside the pipe so it can be fixed properly, not just cleared again.
Do you clear blocked stormwater drains?
Yes. We clear blocked stormwater drains and downpipes on your property, caused by leaves, silt, roots or damaged pipes. The stormwater network beyond your property boundary is Brisbane City Council’s responsibility. Stormwater should never be connected to the sewer, because rainwater can overload it.
Can you help with blocked drains in Hendra units and townhouses?
Yes. We work with owners, tenants, property managers and body corporates. In complexes where drains are shared, we find which section is blocked and explain who it affects before any work goes ahead.
Can you come out today?
Same-day help is available. Call 0435 878 512 and we’ll tell you straight away when we’ll be there.
Will I know the price before you start?
Yes. We assess the blockage and give you an upfront price before work starts, so you can decide how to go ahead.
Book a Blocked Drain Plumber in Hendra
Blocked toilet, sewer backing up or stormwater overflowing? Call Brisbane City Plumbing & Gas to have your drain found, cleared and checked, with an upfront price before work starts.
Brisbane City Plumbing & Gas looks after homeowners,
tenants, businesses and property managers across Brisbane.
Read what our customers say about our blocked drain,
hot water and general plumbing work.
Lewis was quick, professional and fairly priced. Installed a new water heater with a clean and tidy finish. Highly recommend Brisbane City Plumbing and Gas
Lewis Burrows1 month ago
Lewis helped us out with a blocked drain in Bardon. Very helpful very responsive. Can’t think the boys at Brisbane City plumbing and gas enough.
Daniel Ehmer1 month ago
Lois and his team come help me with a blocked drain at Ascot. The boys are really helpful and Resolve the problem straight away can’t think the guys enough!
Catherine Fien1 month ago
Lewis install my diswasher and did a fantastic job!
